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Our
Guarantees
We
believe all our customers should benefit from a comprehensive
range of guarantees.
30
Day Money Back Guarantee
Not happy with the service? Can't get on with the product?
We would be surprised as we have the most advanced hosting
platform in the world, but if you are unhappy then we offer
a no fuss money back guarantee so long as you havent broken
our terms and conditions. Please
note that this does exclude the cost of any domain names
you purchase (registration or transfer), which you will
still own.
Refunds
are usually made within 30 days of cancellation.
Customer Charter
Our
customer charter sets out how we want to deal with our customers,
it covers points including communications, billing, privacy
& security and making complaints.
Service Level Agreement
Not only are we great value for money but we also guarantee
that our servers and network will be available 99.9% of
the time!
Price
Freeze Guarantee
The price you sign up at is the price you pay for the duration
of your account with Web Hosting UK, we guarantee you will
never pay any more.
Cancel
Anytime
No
contracts to sign and no minimum terms, simply contact customer
services if you wish to cancel your account. Please note
that pro-rata refunds are not given for yearly hosting accounts
that are cancelled midway through the year.
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Our Guarantees